Whatcom & Island Counties:
We are still doing all appointments by phone; therefore, we will need a VALID, working phone number to reach you for your scheduled appointment. If you have limited phone connectivity or availability, please contact us or stop by our community service offices in Whatcom & Island Counties–see sidebar for locations.
Crisis appointments will be available in limited supply weekly starting on Mondays. To qualify for a crisis, your propane or oil tank must be at or below 10% remaining, or have less than a 7 day supply of wood, or be at risk of disconnection from your electric/gas/water/sewer utility with a 72-hour notice. For water/sewer, you will need to be past due. Crisis appointments will still be very limited and on a first-come, first-served basis. Once we fill crisis for the week, more will be available the following Monday.
We will have multiple scheduling opportunities throughout the year so keep checking back for updates.
Energy Assistance is not just a winter program but year-round. It is an income-eligible program–you do not have to be behind on your utility bill to receive assistance.
San Juan County:
LIHEAP is offered through your local community & family resource centers on Lopez, Orcas, and San Juan Islands. LIHWAP (a new arrearage water assistance program) is available. To apply for LIHEAP or other programs that may be available, please contact them directly.