I am not happy with the service provided by Energy Assistance, what can I do?

Heidi Knickerbocker2023-07-10T14:14:59-07:00

We strive to provide you with the best service possible. However, if you are unhappy with your service or do not agree with our decisions, please complete a grievance form. We are happy to reconsider your application.

Grievance Policy – English

Grievance Policy – Español (Spanish)

Grievance Policy – русский (Russian)

Grievance Form – English

Grievance Form – Español (Spanish)

Grievance Form – русский (Russian)

Title VI / ADA Statement

It is Opportunity Council policy to assure that no person shall, on the grounds of race, color, national origin, sex, age, or disability, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or be otherwise discriminated against under any of its federally funded programs and activities.

Opportunity Council complies with the Americans with Disabilities Act. We are an Equal Opportunity Employer. In accordance with Federal laws, U.S. Department of Agriculture (USDA) civil rights regulations and policies, and U.S. Department of the Treasury policy, Opportunity Council is prohibited from discriminating on the basis of race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

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Learn more about Opportunity Council and the Americans with Disabilities Act.

Contacting the U.S. Department of Treasury.

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I am not happy with the service provided by Energy Assistance, what can I do?

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Title VI / ADA Statement