Property ManagersNavia Erbst2026-10-14T12:21:42-07:00

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Assistance in Referrals

Coming Soon!

HNN Resident Services Referral Process

A referral & communication pathway for staff

Spot a Resident in Need

Notice early signs of household difficulty or uncertainty.

Examples: Financial stress, utility arrears, healthcare issues, employment loss, childcare needs.

2. Refer to TenantConnect Team

A warm referral is all it takes! Your TenantConnect team is ready to talk, listen, and find lasting housing stability solutions before challenges escalate.

3. Referral Pathways

Communication Types
Referral Message Line	360-788-2755
Email	info@tenantconnect.org
Website Form	tenantconnect.org

4. The TenantConnect Support Conversation

Making support easier to find, navigate and use.

Our program specialists will have a personalized, confidential discussion to understand the resident’s specific life situation, map resource gaps, and outline clear next steps.

Connecting to local resources for long-term stability:
• Food Pantry Access: Supporting basic nutritional needs and household food security.
• Utility Assistance & Weatherization: Preparing for cold weather and balancing household energy expenses.
• Employment & Job Training: Career navigation pathways to improve financial stability.
• Medical Care & Health Resources: Linking families to health options and critical regional support gaps.
• Eviction Prevention Support: Clear pathways and resource identification to protect permanent housing.

Title VI / ADA Statement

It is Opportunity Council policy to assure that no person shall, on the grounds of race, color, national origin, sex, age, or disability, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or be otherwise discriminated against under any of its federally funded programs and activities.

Opportunity Council complies with the Americans with Disabilities Act. We are an Equal Opportunity Employer. In accordance with Federal laws, U.S. Department of Agriculture (USDA) civil rights regulations and policies, and U.S. Department of the Treasury policy, Opportunity Council is prohibited from discriminating on the basis of race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

This website is supported in part by Grant Number 2401WACOSR from the Office of Community Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Office of Community Services.

For Telecommunication Relay Services, call 7-1-1 on your phone. For information or to request accommodation, please contact the Human Resources department.

Learn more about Opportunity Council and the Americans with Disabilities Act.

Contacting the U.S. Department of Treasury.

Contacting U.S. Department of Agriculture.