Logo: SHIBA, Office of the Insurance Commissioner, Washington State

Whatcom SHIBA 


Insurance options counseling for

Medicare-eligible individuals



Don’t know where to start with Medicare?

You’ve come to the right place:

SHIBA: Medicare Advising

SHIBA (Statewide Health Insurance Benefits Advisors) is a free, confidential, and impartial counseling resource sponsored by the Washington State Office of the Insurance Commissioner.

Volunteer SHIBA advisors are highly trained and experienced to counsel Medicare-eligible residents of all ages and backgrounds. They will help you understand your rights and options, and offer up-to-date information so that you can make informed decisions concerning your health insurance needs.

SHIBA advisors can help you with: 

  • Understanding the various aspects of Medicare such as benefits, enrollment, costs, plan differences, and more. 
  • Evaluating, comparing, and enrolling in options available in Whatcom County as approved by the Office of the Insurance Commissioner. 
  • Screening and enrolling in cost-saving programs such as Extra Help, Medicare Savings Programs, and prescription assistance options. 
  • Reporting fraud, complaints, grievances, and appeals to the OIC or your insurance company. 
  • Connecting to adjacent services and assistance at other agencies and programs such as SSA, CMS, DSHS, HCA, VA, PEBB, WA HealthPlanFinder, Northwest Regional Council, etc. 

Public SHIBA presentations and seminars are available to your group or organization. Please contact us with inquiries at (360) 788-2725. 

 Assistance with Non-Medicare Health Care Coverage Options: 

Unity Care Northwest Community Health Center:
(360) 788-2669
Email: enrollment@nullucnw.org
Website: www.ucnw.org/insurance-resources-and-enrollment 

Sea Mar Community Health Center:
Bellingham: (360) 671-3225
Everson: (360) 354-0766
Email: seamaripa@nullseamarchc.org 

Washington HealthPlanFinder:
1 (855) 923-4633
Website: wahealthplanfinder.org 

Become a SHIBA volunteer

Help your friends, neighbors and family learn more about health insurance and public programs! SHIBA Volunteers receive 30 hours of basic health insurance training, monthly updates, and ongoing supervision and support by a staff member of the Office of the Insurance Commissioner. To express interest or learn more, please contact the SHIBA Program at:

(360) 788-2725 or shiba@nulloppco.org.

Medicare Reference Materials & Plan Info

Comparison Charts:

Booklets, Brochures, and Flyers:

Upcoming Events

Event Name
(Click to read description & REGISTER)



Event Type

Welcome to Medicare (Whatcom Community College) Monday, 9/13 6:30 PM – 8:30 PM ZOOM Class
Intro to  SHIBA & Medicare Open Enrollment (w/ Lynden Senior / Community Center) Tuesday, 10/5 12:30 PM – 1:00 PM HYBRID Presentation
Medicare: Getting Started Tuesday, 10/26 3:00 PM – 5:00 PM HYBRID Presentation
Medicare: Getting Started Thursday, 10/28 3:00 PM – 5:00 PM ZOOM Presentation
Welcome to Medicare (Whatcom Community College) Tuesday, 11/02 6:30 PM – 8:30 PM ZOOM Class
Welcome to Medicare (Whatcom Community College) Wednesday, 12/01 6:30 PM – 8:30 PM ZOOM Class

Need Help? Contact SHIBA: